One direct contact
Use one clear contact channel
If you are evaluating Bulk Flow or need help, email directly and keep the context in one thread.
Product and setup
Use this address for product questions, setup context, storefront behavior, and launch-related requests.
Privacy and Loi 25
Use the same address for access, correction, deletion, and Quebec-specific privacy questions.
Business contact
Owner and main developer: Mehdi Bouhalassa.
The public business contact is the same email so nothing gets lost between channels.
What helps us answer quickly
- your Shopify store URL
- a short summary of the question, problem, or use case
- screenshots or clear reproduction steps when relevant
- the urgency if the issue is blocking store operations
English or French is fine. Support is email-only for now.
Read before emailing
Useful pages for product and trust questions
These pages cover the questions most merchants ask first.